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User Management

VortexUI uses a user-centric model: each user has a single identity that works across all assigned protocols and nodes.


User List

Sidebar → Users

The user list shows all users with key information:

Column Description
Username Unique identifier
Status Active, Limited, Expired, Suspended
Traffic Used / Limit
Expire Days remaining or expiry date
Connections Current active connections
Actions Edit, copy link, suspend, delete
  • Search: Type username to filter
  • Status filter: Active, Limited, Expired, All
  • Reseller filter: Show only users owned by a specific reseller

Bulk Actions

Select multiple users, then: - Bulk Edit — change expire, data limit, inbounds - Bulk Delete — remove selected users - Bulk Export — download as CSV


Creating a User

Users → Add User

Basic Info

Field Description
Username Unique identifier (letters, numbers, underscore)
Data Limit Traffic cap in GB (0 = unlimited)
Expire Expiration date or duration
Device Limit Max concurrent connections (0 = unlimited)
Note Admin note (not visible to user)

Inbound Assignment

Check which inbounds this user can access:

  • Select All — access to all current and future inbounds
  • Select Specific — only checked inbounds

Smart Quota

Enable progressive speed reduction:

Tier Usage Speed
Tier 1 0-50% 100% speed
Tier 2 50-80% 50% speed
Tier 3 80-100% 25% speed

Advanced Options

  • Auto Reset: Reset traffic on day/week/month
  • Family Group: Link to a shared data pool
  • Referral Code: Pre-assigned invite code

User Detail Page

Click any user to see full details:

Overview Tab

  • Traffic usage gauge
  • Expire countdown
  • Active connections
  • Quick actions (copy link, suspend, delete)

Subscription Tab

  • Subscription URL: https://domain.com/sub/{token}
  • QR Code: Scannable by mobile apps
  • Deep Links: One-tap import for specific apps
  • Config Preview: See actual proxy configuration

Connections Tab

  • List of active connections
  • IP address, start time, traffic
  • Force disconnect option

History Tab

  • Traffic log by day
  • Connection history
  • Admin action log

Subscription Formats

VortexUI auto-detects client User-Agent and serves the appropriate format:

Format Content-Type Clients
base64 text/plain v2rayNG, V2RayN, Nekoray
clash text/yaml Clash Meta, ClashX
singbox application/json sing-box
xray application/json Raw Xray/V2Ray
outline text/plain Outline
links text/plain One link per line

Force specific format with ?format=clash query parameter.

Subscription Hosts

Override addresses per inbound for CDN fronting:

Field Purpose
Address Override server address
Port Override port
SNI Override TLS server name
Host Override HTTP host header

Template variables: - {node.address} — node IP - {node.name} — node name - {user.username} — username


Self-Service Portal

End-users can access their own portal at:

https://your-domain.com/sub/{token}

Portal Features

Feature Description
Traffic Dashboard Usage gauge, history chart
Connection List Active connections
Subscription Download configs, QR codes
Plan Purchase Buy extensions (if shop enabled)
Support Tickets Contact admin
Referral Share invite link

Whitelabel Branding

Each reseller can customize their users' portal:

  • Logo
  • Brand colors
  • Title
  • Footer text
  • Custom CSS

Configure at Settings → Branding (reseller view).


Self-Service Shop

Per-reseller shops allow users to purchase plans directly.

For Admins: Enable Shop

  1. Plans & Payments → Plans → Add Plan
  2. Set name, duration, traffic, price
  3. Plans & Payments → Payment Methods
  4. Configure ZarinPal, card-to-card, or crypto

For Users: Purchase

  1. Visit /sub/{token}/shop
  2. Browse available plans
  3. Select payment method
  4. Complete payment
  5. Plan applied automatically

Family Groups

Share a data pool across multiple users.

Creating a Family

  1. Users → Families → Add Family
  2. Set name, total data limit
  3. Add member users

How It Works

  • All members share the family's traffic limit
  • Individual users show "Family: {name}" instead of their own limit
  • When family limit is reached, all members are limited

Referral System

Users can invite others and earn rewards.

Enable Referrals

  1. Settings → Features → Referrals
  2. Set reward per referral (e.g., +5 GB, +7 days)
  3. Enable signup via referral link

User Flow

  1. User shares their referral link: /invite/{code}
  2. New user signs up through link
  3. Both users receive bonus

Import & Export

Import Users

Users → Import

Supported formats: - CSV with columns: username, data_limit, expire, inbounds - JSON array of user objects - From 3x-ui database - From Marzban export

Export Users

Users → Export

  • CSV with all user data
  • JSON for API integration
  • Filter by status, reseller, date range

User Lifecycle

Created → Active → (Limited/Expired/Suspended) → Deleted
              ↑           ↓
              └───── Renewed ─────┘
Status Cause User Can Connect?
Active Normal state ✅ Yes
Limited Data limit reached ❌ No
Expired Expire date passed ❌ No
Suspended Admin action ❌ No
Deleted Removed ❌ No

Notifications

Configure alerts at Settings → Notifications:

  • Quota 80%: User approaching limit
  • Quota 100%: User reached limit
  • Expire 3d: User expires soon
  • Expired: User has expired